Acceptable Use Policy

This Acceptable Use Policy defines the policy of Sheernox Technology Group, a sole proprietorship registered at 1-1885 Grasslands Blvd, Kamloops, BC, V2B 0B8, Canada, and its included networks, infrastructure, and operating divisions (collectively, "Sheernox"), designed to protect Sheernox and persons and entities using Sheernox products and services, including Internet service, cloud hypervisors, server hardware, and software systems (collectively, "Customers"), from negative impact caused by inappropriate or unlawful activities.

Sheernox Technology Group reserves the right to modify this policy from time to time. Customers shall adhere to this policy and are subject to the terms and conditions herein. Each customer’s use of Sheernox Technology Group’s products and/or services constitutes acceptance of the Acceptable Use Policy in effect at the time of use. If at any time a customer elects not to accept this policy, the customer shall discontinue use of Sheernox Technology Group’s products and/or services immediately.

Each customer is responsible for ensuring that its access to and management activities on its systems, data, and content does not impose risks to or negative impacts on Sheernox Technology Group or other sites or systems. Each customer is responsible for any misuse of accounts on its systems located at Sheernox Technology Group. Each customer shall adhere to all local, provincial, federal, and applicable international laws regulating customer operations.

Every Customer is directly accountable for ensuring that any account, website, web application, container, database, or virtual machine hosted with Sheernox Technology Group is not knowingly, recklessly, or negligently utilized for unacceptable activities. The following provisions provide illustrative examples of prohibited conduct and do not constitute an exhaustive or exclusive list. Sheernox reserves the absolute operational discretion to determine whether any specific conduct violates the spirit of this Policy:

• 1.1 Unlawful, Obscene, or Defamatory Material: The posting, transmission, re-transmission, caching, or storage of material through any products or services provided by Sheernox that: (a) violates any local, provincial, federal, or applicable international law or regulation; (b) is legally defamatory, libelous, or scandalous; (c) constitutes hate speech or incitement to violence contrary to the Criminal Code of Canada; or (d) is harassing due to language, frequency, or transmission volume.
• 1.2 Zero-Tolerance for Child Sexual Abuse Material (CSAM): Any creation, hosting, caching, distribution, transmission, or linking to Child Sexual Abuse Material. Sheernox enforces an absolute zero-tolerance policy. Violations result in immediate permanent account termination, IP isolation, and mandatory reporting with digital evidence preservation to Cybertip.ca and the Royal Canadian Mounted Police (RCMP).
• 1.3 Intellectual Property Infringement & Software Piracy: The installation, distribution, mirroring, linking to, or indexing of unlicensed software ("warez"), software cracking utilities, serial number generators, copyright-infringing digital media, or counterfeit designer goods. Infringements are addressed pursuant to the Canadian Copyright Act Notice-and-Notice regime.
• 1.4 Deceptive Marketing & Consumer Fraud: Engaging in fraudulent business practices, deceptive telemarketing, or false representations contrary to the Canadian Competition Act or provincial consumer protection legislation, including fake e-commerce shops, fraudulent tech support scams, and deceptive lead generation.
• 1.5 Network & Infrastructure Degradation: Any actions that degrade, disrupt, or impair the stability, performance, or enjoyment of Sheernox's cloud hypervisors, network transit, edge routing, or shared servers by other subscribers, or generating abnormal traffic loads unrelated to standard commercial web operations.
• 1.6 Malicious Code & Weaponized Payloads: Introducing, hosting, distributing, or executing malicious programs—including computer viruses, Trojan horses, ransomware, rootkits, keyloggers, worm propagation routines, or exploit kits—on or through Sheernox servers, hypervisors, or client accounts.
• 1.7 Unauthorized Access & Intrusion Attempts: Any action attempting to compromise, probe, or breach the security of any system, network, account, or hypervisor. This includes unauthorized access to data, attempting to bypass user authentication barriers, cracking hashed credentials, or unauthorized modification of system files.
• 1.8 Interception & Unauthorized Monitoring: Any form of unauthorized packet sniffing, network tapping, traffic inspection, or data interception on shared hypervisor bridges, virtual switches, or public network interfaces.
• 1.9 Denial of Service Attacks: Launching, participating in, facilitating, or amplifying Denial of Service (DoS or DDoS) attacks against any host, server, router, network service, or terminal session.
• 1.10 Account & Payment Fraud: Providing false, fictitious, or forged information on electronic account registrations, utilizing unauthorized or stolen credit cards or payment credentials, or attempting to circumvent bandwidth, disk quota, or compute metering systems.
• 1.11 Spam & Unsolicited Communications (CASL Compliance): Transmitting Unsolicited Commercial Electronic Messages (CEMs), bulk unsolicited emails ("spam"), or unverified marketing blasts in violation of Canada's Anti-Spam Legislation (CASL) and international anti-spam statutes. This includes using scraped, harvested, or purchased recipient lists, or utilizing email addresses obtained without verifiable express or implied consent.
• 1.12 Email Forgery & Routing Manipulation: Forging, altering, or obfuscating email transmission headers, return path addresses, DKIM signatures, or IP routing data to disguise the origin of commercial electronic messages.
• 1.13 Ponzi, Pyramid & Fraudulent Financial Schemes: Operating, marketing, or facilitating pyramid schemes, Ponzi schemes, fraudulent multi-level marketing (MLM), fake cryptocurrency investment platforms, or High-Yield Investment Programs (HYIP).
• 1.14 Spam-Advertising Hosted Sites ("Spamvertising"): Utilizing unsolicited emails or automated comment spam originating from external networks to advertise or drive traffic to any website, domain, or service hosted on Sheernox infrastructure.
• 1.15 Export Controls & Sanctions Violations: Exporting, re-exporting, or providing digital assets in contravention of Canadian export controls, economic sanctions, or the Export and Import Permits Act (R.S.C., 1985, c. E-19), including restricted cryptographic algorithms or restricted defense technology.
• 1.16 Defamatory & Harassment Platforms: Operating websites or services whose primary purpose is targeted harassment, doxxing, defamation, or extortion of individuals or commercial entities.
• 1.17 Unpatched Software & Negligent Hosting: Operating abandoned, end-of-life, or critically unpatched web software, outdated CMS installations (e.g. WordPress, Joomla, Drupal), or vulnerable web plugins that present an active security liability to shared hypervisor nodes.
• 1.18 Privacy & Identity Violations: Collecting, harvesting, or publishing personally identifiable information or financial credentials without statutory authorization, contrary to the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
• 1.19 Reputational & Operational Harm: Engaging in any conduct, whether lawful or unlawful, that Sheernox determines in its professional engineering judgment to be harmful to system stability, IP reputation, upstream carrier agreements, or customer goodwill.

Please note that the examples set forth above are strictly illustrative. Sheernox reserves the full right to suspend or terminate services for any behavior, content, or system operation that compromises network integrity, security, or statutory legal compliance.

The following technical uses, background daemons, and network configurations are strictly prohibited across Sheernox shared hosting, managed servers, and Virtual Private Server (VPS) infrastructure. The categories below provide representative technical examples and do not constitute an exhaustive catalog of prohibited actions:

• 2.1 Denial of Service (DoS / DDoS) Operations: Launching, amplifying, participating in, or maintaining software designed to execute distributed denial of service attacks, SYN floods, UDP amplification, or layer-7 HTTP floods against any target.
• 2.2 DDoS-for-Hire & Booter Platforms: Operating, marketing, or hosting "Booter", "Stresser", IP stress-testing, or commercial DDoS-for-hire attack services and target APIs.
• 2.3 Unauthorized Port Scanning & Network Probing: Executing automated port scans, vulnerability probes, SYN sweeps, or unauthorized security audits against external Internet hosts or internal Sheernox IP ranges without advance written consent.
• 2.4 Botnet Command & Control (C2) Infrastructure: Hosting, controlling, distributing, or maintaining Command and Control (C2) servers, botnet distribution nodes, or zombie networks.
• 2.5 Cryptocurrency Mining: Utilizing shared hosting CPUs, VPS hypervisor cores, graphics processing units (GPUs), or NVMe storage I/O for the mining of cryptocurrencies (such as Bitcoin, Monero, Ethereum, or Chia proof-of-space plotting) without an explicit dedicated compute enterprise contract.
• 2.6 Tor Exit Nodes & Public Darknet Relays: Operating Tor exit nodes, I2P public gateways, or routing unverified darknet exit traffic through Sheernox IP space, which attracts blacklists and abuse complaints.
• 2.7 Open Proxies & Unauthenticated Tunnels: Operating open, unauthenticated HTTP, HTTPS, or SOCKS proxies, or public VPN gateways that enable third parties to route unauthorized, anonymous traffic through our network.
• 2.8 Open Recursive DNS Resolvers: Running publicly accessible recursive DNS resolvers that can be weaponized for UDP amplification reflection attacks.
• 2.9 IP Spoofing & Layer-2 Manipulation: Falsifying IP packet header source addresses, forging ARP replies, or spoofing MAC addresses across virtual network adapters.
• 2.10 Phishing & Financial Deception Engines: Deploying deceptive credential harvesting websites, fake banking portals, spoofed webmail authentication forms, or social engineering landing pages.
• 2.11 Automated Traffic Generators & Hit Inflation: Utilizing artificial traffic fabrication software, auto-surf exchanges (e.g., HitLeap, 10KHits), click-fraud bots, or automated search engine query flooding routines.
• 2.12 Aggressive Scrapers & Form-Spam Daemons: Running continuous automated scrapers that aggressively harvest content contrary to remote site robots.txt guidelines or terms of service, or executing automated form-spamming software.
• 2.13 Hypervisor & Hardware Stress-Testing: Executing synthetic benchmark stress-tests (e.g., Prime95, FurMark) or distributed compute packages (e.g., Folding@home, BOINC) that artificially pin hypervisor CPU cores or exhaust thermal envelopes to the detriment of co-hosted virtual machines.
• 2.14 Noisy Neighbor Hypervisor Abuse: Configuring virtual machines in a manner that monopolizes host bus adapters (HBAs), generates sustained I/O queue bottlenecks, or thrashes shared storage arrays, degrading adjacent tenant VPS performance.
• 2.15 Unsecured Management Interfaces: Exposing unauthenticated, sensitive control daemons directly to the public Internet, including unsecured Docker sockets, exposed Kubernetes APIs, or unauthenticated Redis, Elasticsearch, or MongoDB database ports.
• Media Stream Ripping & Copyright Circumvention: Hosting automated stream-ripping software, IPTV restreaming servers, satellite card-sharing daemons (e.g., CCcam, Multics), or software designed to strip digital rights management (DRM) protections.
• Unlicensed Private Game Emulators: Operating unauthorized, unlicensed private server emulators for commercial games that violate intellectual property rights or frequently attract volumetric DDoS extortion attacks.

Server resources in a shared hosting or multi-tenant cloud environment are communal resources. In order to ensure enterprise-grade stability, uptime, and performance for all subscribers, Sheernox enforces clear resource consumption guidelines. While numerical thresholds are established below, resource abuse is evaluated holistically; the final determination of what constitutes service degradation or unmanaged compute abuse resides exclusively with Sheernox Technology Group.

These policies safeguard the performance and quality of service provided across our network. Adherence ensures your infrastructure remains reliable, performant, and protected.

Shared, Reseller, and Managed Hosting Constraints

Virtual Private Servers (VPS) and Dedicated Infrastructure